Returns & Exchanges

We stand behind the quality of our perennials and shrubs with a 65-day guarantee to ensure your garden thrives. If your plants arrive damaged or fail to meet your expectations, we are committed to making it right through replacements or store credit.

Return Process

• 1.
  Inspect Your Delivery

  Unpack your plants immediately upon arrival and check for any signs of transit stress or damage within the first 48 hours.

• 2.
  Document with Photos

  Capture clear photos of the plants and the shipping box if damage is present, as these are required to process your claim.

• 3.
  Contact Customer Support

  Email our garden experts at [email protected] with your order number and photos to initiate the return or replacement process.

• 4.
  Receive Resolution

  Once approved, we will issue a replacement shipment for the next available planting window or provide a store credit for the full value of the plant.